FAQ

August 10, 2024

For physical cheques and donation forms, please send to: 
The Princess Margaret Cancer Foundation Mail 
P.O. Box 247, Stn A Etobicoke, ON, M9C 4V3 
 
For courier deliveries, please ship to our office: 
c/o The Northern Pass Ride to Conquer Cancer, 700 University Ave.  
4th floor, Toronto, ON, M5G 1Z5 
 

• Identification (government ID + health card) 
• Cash, credit card 
• Comfortable clothing  
• Sweater/sweatshirt
• Change of socks 
• Sunscreen and hat/bandana 
• Reusable water bottle 
• Rain gear (weather permitting) 

See tentative 2024 route maps on our Event Details Page.

For safety reasons, anyone riding the course must be registered. However, family, friends and loved ones are welcome to join us at The Wharf in Gravenhurst to cheer you on at the start/finish line. 
 

Yes. All eBikes that are considered Class 1* will be allowed. Please note we are not able to provide charging stations. 
_{*Class 1: eBikes that are pedal assist only. No throttle and a max speed of 32 km/h.}

Yes, the minimum is $1,000.

Though there is no minimum for our virtual riders, participants can still earn an official Northern Pass jersey by raising the $1,000 minimum.

Fundraising events including the Northern Pass enable our doctors and researchers to continue doing their important work at Princess Margaret Cancer Centre. Fundraising minimums help ensure that more fundraising dollars are going directly towards life-saving cancer research.  You can see the real impact of your fundraising dollars in our 2023 Impact Report.
 
If you need help with fundraising check out our Fundraising Resources Page. 
 

The funds raised through Northern Pass to Conquer Cancer directly support over 1,300 researchers and scientists at Princess Margaret Cancer Centre. To see how donations like yours support breakthroughs in cancer research and care, please read our 2023 Impact Report.

Unfortunately, once donations are processed to a participant’s fundraising page they cannot be moved. In addition, all funds are pre-assigned to specified cancer sites, chosen by each participant upon registration. 
 
The fundraising minimums are set as achievable individual goals. If you need support, please contact us at northernpass@thepmcf.ca

We want all participants there with us on the road, so there are options in place for those who have not raised the minimum by August 10, 2024.

Option 1: commit to a Delayed Self-Pledge during check-in. By committing, you agree to pay the remainder of the fundraising goal if it is not met within 60 days. 
 
Option 2: participate virtually instead, no minimum required. Simply contact our NP Support Team and they will be happy to update your route choice in the system.

Yes, you can cancel your participation. However, our hope is that by registering, you commit to meeting the fundraising minimum. In case of cancellation, donations received by that date are non-refundable. The registration fee is neither refundable nor transferrable.

We will have three ambassador levels this year! We will be launching them shortly, please check back.

Yes, you can mail in a cheque donation. We do not accept cash.

Each donation must come with a completed Individual or Team Offline Donation Form that has the Participant ID of the rider or volunteer you are sponsoring. Please make sure to mail both items to the following address:

The Princess Margaret Cancer Foundation Mail 
610 University Avenue, Toronto, ON M5G 2M9

Yes. Absolutely. But please do not mail any cash in. We don’t want it to get lost in the mail. Instead, write a cheque for the donation amount and mail it in with a completed Offline Donation Form. Enter the donor's information on the form.  
 
Any credit card donations must come from the card owner. Please email: northernpass@thepmcf.ca for assistance. 
 

We make every effort to protect your personal information. The software used on our website utilizes SSL encryption techniques to ensure your information, password and personal details travel safely and securely over the internet. Credit card information is never stored.  
 

 

The Canadian Centre for Philanthropy suggests a 50% return as an acceptable guideline for events of this size. However, Northern Pass strives to return a minimum of 70%.

All budgets and financials are approved by the Board of Directors of The Princess Margaret Cancer Foundation. The most recent annual report can be found at: thepmcf.ca.

Yes, you can find all the info you need on gifts of stocks & securities here, as well as submission forms for gifts of stock in both Canadian and US dollars. Alternatively, you can email us for support at: northernpass@thepmcf.ca. 
 
 

 
After clicking ‘Donate’ next to your name, the option to donate in US funds will appear and take the donor to our US donations page. 
 

Contact northernpass@thepmcf.ca to request an adjustment. We understand errors happen and want to ensure each participant receives their contributions correctly.

Yes. Please email us at northernpass@thepmcf.ca for support.

Yes. Whether participating in-person or virtually, registration fees are required and non-refundable. These fees help cover administrative and operational costs for the event.

Parental consent and supervision on route is required for those who are under the age of 16.

When you register, select ‘Register and Create a New Team’, you can then click the ‘Join Team’ button and share the link with your teammates.

Registration fees and donations cannot be deferred to the following year.

Yes! We would love to have you support our 2024 event. Please email northernpass@thepmcf.ca.

• Pit stops with hydration, snacks and washroom facilities
• Bike Techs will be available before and during the event
  Note: If you need help on route please call the number on your wristband
• Sweep Vehicles
• First Aid Station/ Kits
• Signage
• Volunteers

Pay attention to traffic.
Every cyclist should pay attention to traffic flow, but it’s even more critical on an eBike. Drivers may not expect a cyclist to reach 32km per hour and that disconnect could lead to potentially dangerous scenarios.

Make yourself seen.
Drivers don’t always look out for eBikes. We recommend outfitting your bikes with lights and a bell. Pedestrians and other cyclists will surely appreciate the polite warning sounds when approaching.

Check your speed.
If it’s your first time on an eBike, it could be tempting to take it to turbo, but going fast right out of the gate is a mistake. Take time to learn how your eBike feels at lower speeds before cranking it up.

Brake early.
Brakes are even more important when holding more power in your hands. Even at the lightest gear, you have more power on each pedal stroke. Slow down earlier for stop signs and road crossings.

Safely mount and dismount.
Mounts and dismounts are where most injuries happen. Partially because of the weight. Make sure your frame is comfortable and easy to get on and off. For some, that may mean seeking out a step-through frame.

Of course. Happy to! Please contact us at: northernpass@thepmcf.ca with the subject line “Custom Jersey Help”

Yes! Please join. Click here to be part of our crew.